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Hotline : 231777519191 / 231888689658
Frequently asked questions
Are all products on EZee Market new and unused?
EZee Market offers 100% new products. If otherwise, it will be stated on the website as is the case with refurbished devices.
Are all products on EZee Market original and genuine?
Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from EZee Market
How can I check reviews/ratings of a product before buying?
It is advised that you check what other customers have said about a product before you buy. you can found the review section below all products information details on the product page.
How can I find the right product on EZee Market?
You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search.
Are there any hidden costs or charges if I order from EZee Market?
Why do I see different prices for the same product?
Some of our products are offered by different sellers. This allows you to choose your preferred offer. If a product is sold by different sellers, you will find the alternative prices of other sellers in the product page.
How do I know if a product comes with free installation?
Free installation is not offered unless specified in the product description. Be sure to check the product description of products to get more details about installation. In case of doubt, do not hesitate to contact our Customer Service call center.
How can I claim warranty for my product?
You can claim warranty by presenting your product and the warranty card at an authorized service center of the Seller. Do not hesitate to contact our Customer Service call center at +231775178905/+231888689658 or contact us for the contact information of the service center. Please note that warranties are covered by Sellers. As a result, different sellers may offer different warranties for each product.
Are the prices on EZee Market negotiable?
Prices on EZee Market are not negotiable. EZee Market has many sellers who offer you the best prices and deals and also give exclusive discounts.
How do I know if a product comes with warranty?
If a warranty is offered on a product by a seller , the warranty period will be displayed on the detiails tab sestion of the product page. If you have further questions, please contact our Customer Service call center.
Where are the Warranty Service Centers?
Please refer to the manufacturer (or service center) details on the warranty card included with your product. You can also check the product page on www.ezeemarket.biz and look for warranty/service center information in the "description" tab. If there is no warranty card, please check the user manual or product packaging for more details. Do not hesitate to contact our Customer Service call center at 231775178905/+231888689658 so we can help you resolve the issue.